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Writing about documentation, training, and clear communication

Practical articles for organizations working out how to capture what they know, teach it to new people, and explain it to customers.

13 articles

A student learning technical work alongside an experienced mentor

Curriculum · 7 min read

Filling the Skill Gap

In an era of rapid technological advancement and shifting economic landscapes, the gap between the skills employers need and those of the emerging workforce has become a pressing challenge. High school graduates often enter the job market lacking the practical, industry-specific…

July 15, 2025
A specialist working across two monitors in a technical workspace

Workforce Development · 7 min read

Bridging the Urban-Rural Divide

In the evolving landscape of modern work, companies anchored in urban centers are grappling with a persistent challenge: recruiting and retaining employees in an era of shifting priorities. High living costs, grueling commutes, and a growing demand for flexibility have made it…

July 1, 2025
An intern working alongside a mentor at a shop-floor computer

Internships · 3 min read

Growing Your Own Workforce: Leveraging SOPs and an LMS for Internship Programs

In today's competitive job market, businesses across all industries face a universal challenge: finding and retaining top talent. Whether you're in tech, manufacturing, healthcare, or retail, the hunt for skilled employees is relentless. But what if you could cultivate your own…

June 10, 2025
Stacked shipping containers at a freight yard

SOPs · 3 min read

7 Benefits of Clear SOPs for Your Trade Business

Is your business struggling to hire new employees? Do you need help retaining employees? Are there times when the quality of the services performed by your employees doesn't quite meet your expectations? Do your employees become frustrated because they don't always know what is…

April 15, 2025
Person following an online process on a laptop at a desk

SOPs · 3 min read

How to Successfully Implement New SOPs

Implementing new standard operating procedures (SOPs) can be challenging for any organization. However, it is crucial to ensure that the new SOPs are followed consistently to achieve the desired results. This article will discuss how to implement new SOPs and ensure they…

March 25, 2025
Smartphone showing a social media feed beside a laptop

Marketing · 3 min read

Why Hire a Technical Writer for Blog and Social Media Posts?

In today's digital age, having a robust online presence is crucial to the success of any business, small or large. Building a strong online presence requires creating quality content that engages your customers and establishes your brand as an authority in your industry. This is…

March 4, 2025
Professional working on a laptop in a bright lounge

Technical Writing · 3 min read

Five Benefits of Hiring a Technical Writer

Technical writing has become vital to many businesses. Technical writers create and maintain documentation that helps users understand complex technical products and services. If you're a business owner or manager, consider hiring a technical writer to help your company succeed.…

February 11, 2025
Person sorting through boxes of disorganized paperwork

SOPs · 4 min read

The 5 Most Common SOP Issues Small Businesses Face Today

Well-defined Standard Operating Procedures (SOPs) are crucial for smooth operations and long-term success for any business, big or small. SOPs are step-by-step instructions outlining how specific organizational tasks or activities should be…

January 21, 2025

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